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APPRENTICESHIPS & TRAINING
The smarter way to manage your apprentice and staff residential programmes.
APPRENTICESHIPS & TRAINING
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Enable businesses to manage apprentice and staff residential training programmes.
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Utilise state-of-the-art technology to track bookings and delegate information.
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Full reporting and audit trails to support OFSTED requirements.
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Accommodation partner.
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Support client business needs with a keen eye on customer cost efficiency.
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Excellent customer service and support.
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Number of hotels and best proposal to meet any criteria.
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Work closely with our clients with regular reviews meetings (continue to match their needs) where we can supply any financial reports needed.
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Create yearly training schedule calendars with ease.
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Issue & safeguarding management logging with full audit trails.
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SMART SUPPORT
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Servace will review, shortlist and negotiate with hotels on your behalf providing a full proposal to meet your unique criteria.
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Dedicated administration support where Servace can call and chase learner confirmations. *
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Quarterly review with your account manager to assess service, progressand continuous improvement.
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Support with smooth invoicing and financial reports. Servace can also liaise with the hotel on your behalf to streamline reconciliation of invoices. *
SMART SAVINGS
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Save year on year for added value with reports provided yearly detailing cost savings made.
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Dedicated online system and administration support customised to your requirements to reduce your internal administration requirements.
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Admin support to call and chase learner confirmation to guarantee £0 non-arrival charges. *
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Automatically load annual learners and groups and create yearly training schedule calendars with ease.
SMART SOLUTIONS
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Online Dashboards with admin and manager views and reminders to complete your next task.
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Customer relationship management, call logging and issue logging with online reminders, a full audit trail and reporting function.
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Online system providing individual joining instruction through to online confirmation and pro-forma invoices for residential and non-residential learners. *
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Online Dashboard with all documentation in line with Ofsted requirements to support your peace of mind from the hotel service level agreement to welcome letters and report logs, accessible 24/7.
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Online feedback to support Ofsted requirements and continuous improvement for the training centre and the hotel service, with exportable reports. *
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Online system with full audit trail of learner arrivals and sharing requirements visible to you and the hotel.
We Servace these amazing brands
Choose what package best works for you...
Flexible packages to suit you
Annual client review of programme and MI for forthcoming year
Annual renegotiations with hotels local to your required postcode
Signed Service Level Agreement (SLA) between you and your preferred hotels held online
Online storage of important programme documents (to support safeguarding)
Online system setup including branded documents, invoices and Service Level Agreements
Ability to book learners in over weekends where required as part of their stay at the preferred hotel
Customer relationship and task management system with individual dashboards, task allocation and reminders
Servace learner confirmation follow-ups
Annual learner loading and training calendar creation
Learner booking information auto-syncronised with hotel (full audit trail)
Day-to-day admin support relating to hotel SLAs and One Stop system
External catering facility cost tracking and reports (subsistence costs)
Online feedback system for hotel and training centre with downloadable PDFs for client reviews and Ofsted progress reports
Online logging of damage and issues, includes downloadable reports showing audit trail from start to end.
Monthly reports detailing confirmation call activity and cost savings (Fully managed accounts have online visibility)
Unique custom input fields
Dedicated Servace admin support for reservation amendments, cancellations and queries
Admin support with late learner booking calls
Online system with Joining Instructions for non-residential learners
Simple invoicing process and financial reports liaising with your accounts department and each hotel
Marketing opportunities to target vacancies, recruitment or send updates to learners
Quarterly review with your account manager to assess the programme, hotels, service and feedback
Self Managed
x2
C
C
C
£2
Part Managed
x4
C
S
S
£3
Fully Managed
x8
S
S
S
x8
£4
Cost per learner per stay
For more information or to discuss your options please call the Apprentice Team
on 03448 223 227 or e-mail info@hospitalityguaranteed.co.uk
* Some features require a part or fully managed account
Rates are based on commissionable venues only
Key:
C = Client Responsible
S = Servace Responsible